02NOV2019 - JOB - Key Account Manager - World Fuel Services Corporation - Berlin, DE

At World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000- strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive. When you click 'Apply', you will need to click on 'Create Account'. By creating an account, you will be able to view your applications and their statuses. Your password must contain 1 upper case letter, 1 number, and 1 special character. Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center. KEY ACCOUNT MANAGER (Energy Management Solutions) required in Germany by a leading Fortune 100 Company and rapidly expanding global energy advisory company! POSITION: Key Account Manager (Energy Management Solutions) BUSINESS SEGMENT: Global Energy Management COMPANY BACKGROUND: Kinect Energy EMEA (previously Bergen Energi) delivers energy management and consultancy services to commercial, industrial, municipal, and institutional customers. With a multinational team of experts and proprietary technology, Kinect Energy provides customers with comprehensive energy supply solutions, procurement and risk management services to reduce energy spend and increase predictability. We also offer end-to-end sustainability services to meet carbon footprint goals. The group provides diverse organizations trusted partnership to manage complex energy challenges on a local and global scale. Kinect Energy EMEA is part of the globally renowned World Fuel Services Group, a leading Fortune 100 company since November 2015. Headquartered in Miami, Florida, World Fuel Services is a global fuel logistics, transaction management and payment processing company, principally engaged in the distribution of fuel and related products and services in the aviation, marine and land commercial, industrial and transportation industries. World Fuel Services sells fuel and delivers services to its clients at more than 8,000 locations in more than 200 countries and territories worldwide. POSITION LOCATION: Berlin, Germany THE ROLE OF KEY ACCOUNT MANAGER INCLUDES BUT IS NOT LIMITED TO THE FOLLOWING TASKS AND RESPONSIBILITIES: The full management of assigned accounts ranging from SME to some of the largest global businesses and energy consumers by maintaining and build strong relationships with all clients through regular dialogue and review meetings Manage the retention and renewal of all service contracts Build new and diversified revenue streams through qualified sales opportunities and cross-selling other Kinect Energy services and products Manage client payment schedules to minimise bad debt Maintain an oversight of service delivery teams to ensure service levels meet contractual obligations and address service delivery issues in conjunction with the operational teams where appropriate Conduct procurement of supplier contracts on behalf of the customers Periodic status updates with clients reviewing the local and global market, the status of their supplier contracts and horizon and the development and value of the portfolio Continuous pro-active contact with customers on issues relating to the customer's energy business Administration of contract documents and maintaining records, systems and CRM with relevant customer information Internal and external reporting Office administration PERSON SPECIFICATION (BACKGROUND AND SKILLS): Preferably a graduate with a minimum of 5 years relevant commercial experience Self-confident, independent way of working and having the ability to handle high workloads Experience of sales or customer facing roles is essential Demonstrable experience in the UK or European energy markets either within a consultant/TPI or supply company Willingness to travel Strong oral and written communication skills in German and English are essential Great interpersonal skills with ability to deal with all levels of the business hierarchy Ability to be a team player Hard worker who can have fun Experienced ICT user, most notably Excel